Provider-side claims intelligence · Saudi Arabia & GCC

Find the gaps.
Show the evidence.
Keep people in control.

Review the documentation behind a claim before submission. Surface potential coding, authorization and clinical-evidence gaps, with a clear next action for the RCM team.

See the product How it works

Evidence-linked findings · Human-owned decisions · No automatic insurer approval

Preview / fictional claim

Burhaneo claim-review screen showing an example finding, supporting document and human review actions

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Evidence, not guesswork.A specific issue. A source. A human next step.

◎ Pre-submission review▤ Traceable evidence◇ Human decision support↗ Saudi/GCC focused

The operational problem

A claim can look complete. Until it isn't.

In a busy RCM department, missing clinical context, inconsistent codes and authorization gaps can stay hidden until a claim reaches the next review step. By then, staff are already paying the price in follow-up and rework.

Burhaneo is designed to bring that review forward, before submission.

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The supporting note is incomplete

Evidence may be missing, ambiguous or spread across multiple documents.

02 /

Rules are difficult to reconcile

Clinical evidence, procedure coding and applicable payer requirements must be checked together.

03 /

Follow-up starts too late

RCM staff need to know what to request, from whom and why, before sending the claim forward.

What Burhaneo is built to do

One review workspace. Fewer blind spots.

Designed around the decisions claims specialists already make, with the supporting evidence kept visible.

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Documentation review

Surface missing fields and potential gaps between the claim and its supporting records.

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Coding consistency

Flag selected inconsistencies for coding specialists to inspect and resolve.

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Authorization readiness

Highlight authorization references or supporting information that require verification.

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Clinical evidence gaps

Compare available documentation against configured criteria without replacing clinical judgment.

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Actionable findings

Every finding is organized around the issue, rule, source and next human action.

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Learning from outcomes

Structure retrospective rejection analysis as historical outcomes become available and validated.

An operational workflow

From claim to clear next action.

A human-reviewed process that fits before the existing submission workflow.

Bring in the claim

Import a claim and its relevant clinical documents through an approved workflow.

Screen the evidence

Apply configured checks and identify information that may be missing or inconsistent.

Show the source

Give the reviewer the reason, relevant rule and exact passage or missing-evidence note.

Record the decision

Request documents, refer clinically or document a correction. Humans control the outcome.

Explore the complete workflow →

Interactive product demonstration

See an evidence-backed claim review.

Open a fictional case and follow it from a flagged issue to the relevant document passage and the reviewer’s next action. See the actual interaction, not just a slide deck.

✓ Review the claims queue and issue details.
✓ Trace findings to documents and rule references.
✓ Explore reviewer actions without external submissions.

Open interactive demo ↗See capabilities

Demonstration includes fictional cases and example rules. No real patient records.

Burhaneo interactive public demo preview

The people behind Burhaneo

Two healthcare perspectives. One operational problem.

Leo Charalampidis and Ashraf Ghaly were each working on healthcare-related ventures from different angles. Leo was building automation around the administrative work that slows providers down. Ashraf brought experience in medical claims, payer requirements and healthcare operations across Saudi Arabia, Egypt and the wider region.

Through those conversations, one problem stood out: for smaller and mid-sized providers, gaps in clinical evidence or claim preparation can be discovered only after they create another round of work. The cost is easy to overlook when it is spread across thousands of decisions.

They decided to combine product engineering with regional claims expertise to build Burhaneo: a way to flag problems earlier, show why they matter and leave every decision with the hospital team.

Read our story →

Leo Charalampidis

Founder, Attractive AI · Product, software & commercialization

Ashraf Ghaly

Saudi/GCC healthcare, claims & payer workflow expertise

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Built for the RCM team

Not to replace adjudicators or clinical reviewers, but to make their work more traceable.

Hospital platform overview of claim queue, activity and review workflow

Hospital workspace

Designed for the daily work, not the sales pitch.

See how claims specialists can navigate a queue, inspect evidence, track follow-up and record review activity in a focused workspace.

✓ Claim queues and open findings
✓ Review notes, corrections and assignments
✓ Rule references and evaluation tools

Explore the hospital platform ↗

Training accounts use fictional hospital records. Real integrations are not connected.

Where it fits

Made for the people who carry the claim.

Different responsibilities. The same need for clear evidence and accountable action.

RCM & claims teams

Find issues early, prioritize review and document the action taken.

Clinical & coding leads

See exactly where supporting medical evidence or coding information needs another look.

CFOs & operations leaders

Understand review workload and model its potential financial impact transparently.

Integration architecture

Your existing systems remain the source of truth.

Burhaneo is intended to fit around approved hospital workflows. Specific interfaces must be scoped, authorized and tested before they're called connected.

Scope with provider

HIS / EHR

Hospital record and encounter data, where interfaces allow.

Available for controlled evaluation

File-based imports

Structured claims and clinical documents for defined testing workflows.

Not connected

NPHIES

Public FHIR references inform technical design; live access requires credentials.

Requires approved criteria

Payer policies

Versioned policy rules need authorized sources and clinical review.

Integration details →

Questions & answers

The questions hospitals ask first.

Short, specific answers about clinical oversight, integrations, data handling and what the product can actually do today.

View all questions →

What does Burhaneo actually do?

Burhaneo is designed to review claims and supporting documents before submission, flag potential evidence gaps, show the reason and source, and help staff decide what to investigate or correct.

Does Burhaneo approve or submit insurance claims?

No. It does not approve claims, make insurer decisions, or submit claims in the current demonstration. Authorized staff remain responsible for review and any subsequent workflow.

Can it guarantee fewer denials?

No. A reduction in denials or administrative costs would need to be demonstrated with a specific provider, payer mix and independently evaluated outcomes.

How are the findings supported?

Each finding is intended to include a rule reference, a specific source passage and document page when supporting text is available, or an explicit notice when the evidence cannot be found. A missing passage is not proof that care did not occur.

Does it determine medical necessity?

No. It can flag evidence that may be missing relative to a configured criterion. The clinical interpretation and determination remain with qualified reviewers and the payer as appropriate.

What information does a hospital need to start?

For an initial retrospective evaluation: appropriately authorized and de-identified claims, relevant clinical documents, applicable payer criteria, and expert-reviewed expected findings. A pilot would also need an approved security and data-handling arrangement.

Is it integrated with NPHIES?

Not live. The current development work includes selected educational FHIR structural checks. Actual NPHIES connectivity requires approved integration, credentials and end-to-end testing.

Does it work with Epic, Oracle Health or local HIS systems?

The integration strategy depends on the hospital’s environment and approved interfaces. Production integrations are not claimed as connected until tested with the specific system.

Does it support Arabic?

The product roadmap includes Arabic user interfaces, right-to-left layouts and mixed-language clinical-document processing. Actual Arabic accuracy and supported formats must be validated before operational use.

Built for evidence

A useful flag is one you can verify.

Without a source, a rule or a clear explanation of uncertainty, a claim warning is just another notification.

Our operating principle

Evidence first.
Decisions human.

Burhaneo shows review signals. Hospital specialists remain accountable for the decision and any external claim action.

Trust & governance →

Find the gaps.Show the evidence.Keep people in control.